How do I get help with the SKYDB API?
Start with the API reference, then write to [email protected] with the request_id of the failing call.
Start with the API reference, where you can try a call in the browser with your token. The documents in the topic API and agent access cover tokens, credits, limits and error codes.
Write to [email protected], use the contact form or call +1 312 585 7680. Include the endpoint and the request_id from the meta object. Leave the token out of the message.
SKYDB Insights Standard includes email support with an answer within one business day. Insights Plus includes priority support.